Recent Water Damage Posts

SERVPRO To The Rescue When Your Drywall Suffers Water Damage In Jerome

2/7/2019 (Permalink)

Water Damage SERVPRO To The Rescue When Your Drywall Suffers Water Damage In Jerome Give our SERVPRO of Twin Falls & Jerome Counties rapid response team a call at (208) 735-1447 for fast mitigation and restoration.

Drywall Moisture Damage And Repair In Jerome Homes

Drywall is a common staple of Jerome home construction and serves as a constant structural element for walls throughout the property. Water incidents can quickly threaten this material, as it is porous and absorbs moisture and pooling water quickly. Preventing widespread damages throughout this element in your house requires fast response and call to our technicians who can respond with mitigation tactics designed to protect your property. The longer that you wait to contact professionals like ours, the more damage that can occur.

Drywall is often one of the first structural elements to become affected by water damage in your Jerome home. From the time that the incident first occurs or begins, drywall can begin to become affected immediately. Within 24 hours of exposure, drywall can become too damaged in places to restore and protect. Our SERVPRO professionals can work efficiently to provide the right level of protection for materials that can get preserved, but also have the skills and expertise to utilize controlled demolition practices to replace overly damaged drywall effectively.

While they are known as flood cuts, water damage incidents often require the same approach to exposed drywall. The longer that homeowners wait to contact our SERVPRO professionals, the more that water and moisture can wick up the sheetrock material and degrade and erode its composition. Flood cuts identify the point where the moisture wicking has reached and allows our technicians to cut out exposed drywall beneath the dry line and later replace it once drying efforts have completed.

Our team features licensed contractors who can transition between the mitigation work and reconstruction seamlessly. By offering a comprehensive restoration approach, we can prevent delays for our customers who require build back services as well as our advanced mitigation and restoration methods.

While you cannot predict when a water loss incident might occur in your home, how you respond to the situation could make the difference between saving affected materials and widespread reconstruction. Give our SERVPRO of Twin Falls & Jerome Counties rapid response team a call at (208) 735-1447 for fast mitigation and restoration.

Click here for more about Jerome.

The Complete Guide to Understanding Water Damage in Kimberly

1/25/2019 (Permalink)

Water Damage The Complete Guide to Understanding Water Damage in Kimberly Whether the water entered your home from an outside or inside source is immaterial. Contact SERVPRO for water removal and remediation.

Thorough Water Removal From Start to Finish for Kimberley Residents

A personal property disaster can be a challenging situation that requires expert advice and remediation. Cleaning up a severe water spill often requires more than just household goods. Standing water, in particular, can seep into crawlspaces or saturate your subfloor mat. As with most water issues, a fast restoration process is essential to preventing permanent damages to your property or possessions.

We can bring industrial equipment for water removal in Kimberley properties in as little as four hours of notification of loss. Our emergency line is manned 24 hours a day and provides our community with an immediate contact point for those looking to arrange service. Depending on the severity of your property damages, we can tailor our approach to your needs by sending specialist technicians directly to your home.

A severe case of water damage can occur when standing water is above two inches. SERVPRO uses fully-submersible gas-powered pumps to vacuum water into a nearby sewer point. The advantage of using equipment like this is that the amount of water that can be removed is limitless. Although effective at quickly clearing away standing water or water pools, using a pump is only the initial phase of your restoration process.

Once all standing water is removed, the real work begins. SERVPRO technicians have training in a wide variety of different restoration processes including mold assessment and remediation. Residual moisture can often promote mold growth in the home so ensuring the property is thoroughly dry is essential. However, this undertaking is made harder by fabrics and furnishings in the home, like carpets, which can be up to 50% weaker when wet.

Mitigating loss is a central tenet of a SERVPRO service. In private properties, we favor portable water extractors which are kind to carpets and other fabrics. Usually, the extraction process is quickly followed up with the strategic placing of rapid air movers and dehumidifiers. Rapid air movers lift residual moisture into the air through evaporation; dehumidifiers then pull the evaporated moisture out of the air, reducing the risk of mold or mildew, which thrives in moist, humid environments.

For a thorough restoration from start to finish, contact SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447.

Click here for more about Kimberley.

Understanding water damage in your home

9/19/2018 (Permalink)

-The different categories of water.

In restoration, we see three different categories of water. The first (category 1) is what we’d call clean water. No, this does not mean you can drink it. What it means is the water came from a clean source such as a sink or toilet supply line (not the tank or bowl). Then we have category 2. The nickname for category two water is grey water. Some reasons you’d find category two losses are say the water from the upper level leaked through and damaged the lower level. If the water on the top level was category 1, passing through the multiple layers adds more possible pollutants, irritants, just overall dirt maybe, but because it’s moved through to a second level it’ll be considered category 2. Finally we have category 3 water. This water is dirty and carries any number of bacteria, waste, or so on. Anytime water comes from outside of a structure, contains feces, or is even found to be in a filthy environment we consider it category 3. Category 3 water requires us to wear full personal protective equipment and take care in our work so as to avoid contamination, injury or illness.

-Water and its ability to travel.

Water is both a necessary component to life as well as an amazing force of nature. One thing we find in many homes is water wicking up the walls. What that means is water doesn’t obey the typical laws of gravity. When looking at floods in structures we commonly find water climbing in drywall or wooden surfaces. Luckily we have a way to mitigate that. By drilling small holes behind the baseboards we are able to add airflow inside of the wall cavity in order to pull water out of the walls.

-How quickly should you respond?

In order to prevent secondary damages it’s suggested that you respond within 72 hours. Some of the secondary damages you could possibly see would be microbial growth (mold), or structural deterioration. Wood will start to swell, carpet can begin to delaminate, flooring may bow, waiting can cause a multitude of problems no building owner wants.

-Why should you use professionals to mitigate?

As mentioned before, secondary damages can occur quickly. Many people think that they can put air movement in the damaged area and use a shop vac to pull some water up. While that may “help”, remembering water will travel in any direction it wants is wise. We use high output air movers, not your standard fan, that are capable of pushing up to 3000 CFM (cubic feet per minute). It’s this volume and force combined with machines that can remove the moisture from the air, dehumidifiers, as well as some temperature control that will actually facilitate drying. At SERVPRO we’re proud to use the latest technology available to make your loss “Like it never even happened.”

Burst water supply line in Twin Falls

6/4/2018 (Permalink)

Water Damage Burst water supply line in Twin Falls A burst supply line was the cause of a large loss in a Twin Falls home

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. Attempting to mitigate the damage by yourself will, more often than not, create more damage.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Twin Falls & Jerome Counties to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, kitchens and crawlspaces. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Twin Falls & Jerome Counties has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Water Damage in your home, now what?

2/1/2018 (Permalink)

Water Damage Water Damage in your home, now what?  A water damage can happen in the blink of an eye. Call SERVPRO of Twin Falls and Jerome Counties for any of your restoration needs.

Water damage is the #1 reason homeowners file a file a claim with their insurance company.  Water can be very intrusive to your home very quickly.  Water will always follow the path of least resistance, saturating everything in its path.  It is important to know what you as a homeowner can do to help to prevent further damage from occurring.

Most of the time, water damage in a home is the result of an accident within the home and not weather related.  Whether it is a burst water line connected to an appliance, a bathtub overflowing, a washing machine that is malfunctioning or any of the other mishaps that can happen in a home; the most important thing to remember is to CALL A PROFESSIONAL!

At SERVPRO of Twin Falls and Jerome Counties it is always our goal to put our customers worries at ease.  When you make contact with our office, you will always speak to someone local that knows this business inside and out.  We will ask a variety of questions including: what type of flooring you have in your home, what the square footage is, and what areas are affected.  This allows our team to arrive promptly and ready to handle whatever disaster you are facing.  If you are planning on filing a claim with your homeowners insurance, we can help guide you through the process and deal with your insurance adjuster directly.  At SERVPRO of Twin Falls and Jerome Counties we are a preferred vendor for many local and national insurance companies.

After calling us at SERVPRO of Twin Falls and Jerome Counties use the guide below to minimize the damage to your home and belongings.

DO-

  • Shut off the source of water if at all possible or contact a qualified person to stop the water.(city water department, plumber)
  • If water has affected anything electrical, turn off the power to the affected area at the breaker box if it is safe to do so.
  • Remove as much water as possible by mopping and blotting.
  • Wipe excess water off of wood furniture after removing table top items.
  • Place aluminum foil or wood blocks between furniture legs and flooring.
  • Remove any paintings, documents, computers or any other materials that are valuable or sensitive and store them in an unaffected, dry area of the house.
  • Hang curtains and/or draperies off of the floor.
  • Take and furs and/or leather items to a separate dry space at room temperature.

DON’T-

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches or any other electrical equipment has been exposed to water.
  • Leave books, magazines, newspapers or any other colored items on wet flooring and/or furniture to prevent staining.
  • Leave wet Oriental rugs or any rug, on a carpeted surface to prevent staining.
  • Use your household vacuum cleaner to remove water.
  • Use TVs or any other appliance while sitting in wet material.
  • Enter rooms or turn on light fixtures in a room where the ceiling is wet or sagging from retained water.
  • Wait to call our team. The longer you wait to call, the more secondary damage is occurring.  

Why us? : This humble bloggers opinion on choosing the right restoration company.

1/17/2018 (Permalink)

As I am sitting at my desk racking my brain, trying to figure out what readers would like to see in our company’s blog, it suddenly hit me...  Why us?  It seems like such a simple question but, to our potential customer it is a very important one. 

When my wife and I bought our first home, I can’t express the overwhelming feeling we had.  We had finally quit throwing our hard earned money out the window on rent and finally had a place to call our own!  A place that we could watch our 3 boys grow into young men, a place that we could paint the walls whatever color we would like, finally being able to hang our family pictures to the wall instead of trusting the silly putty wall hangers because we couldn’t put nails in the wall and get our deposit back.  Your home is your castle, whether it’s a one bedroom one bath starter home that you bought to start your journey in life, or it’s the dream home that you built after years of hard work.  You see, it doesn’t matter whether it’s your first or the 100th home you’ve owned, when you pull in the driveway you can’t help but feel pride in ownership.  So I find myself trying to answer this question; what would drive you as a homeowner to trust SERVPRO of Twin Falls and Jerome Counties to restore your castle after a disaster? 

Here are a few reasons why I would trust our crew in my castle:

Culture

At SERVPRO of Twin Falls and Jerome Counties we believe in treating every home or business we step foot into as if it were our own.  One of our company goals is to treat everyone and everything as you would if it was our family going through this loss.  It doesn’t matter if it’s a small stain on the carpet or three feet of raw sewage in a basement, we will treat your loss with the utmost respect and professionalism.

Communication

At SERVPRO of Twin Falls and Jerome Counties we know that communication is key. When you experience a loss in your home, you have many questions.   It is our goal to have someone available to answer your questions right away.  We want you to know that as our customer, we work for you, not the other way around.  We have worked hard to develop our brand in the Magic Valley as the company that works for you! 

You and your insurance company will be informed every step of the way.  We always work on an approval only basis.  This means that we will only do the work that you as the homeowner and/or your insurance company has approved.  We want to make sure this process is as smooth and painless as possible. 

Dry First

At SERVPRO of Twin Falls and Jerome Counties we believe in Applied Structural Drying.  In simple terms, we do not want to come into your house and just start tearing things apart.  We have invested a lot of time and assets into equipment, training, and tools that allow us to dry the structure with minimal disruption.  If there is a way to extract and mitigate the damage without tearing out floors and/or walls, we have the equipment and knowledge to do it.  By doing this, we minimize the disruption of your life and more importantly keep the overall cost of the loss down.

Highly Trained Specialists

Since first opening the doors in 1967, training has been the backbone of SERVPRO success nationwide.  In Twin Falls, this is something that is very important to us as a company.  We are an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries and is what most insurance companies base their standards on.  Unlike most companies, ALL of our employees are trained to these standards.  

Faster to Any Size Disaster

A fast response is crucial!  An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. Our Technicians arrive fast and start the extraction right away.  The faster we can extract and stabilize, the fewer things become damaged.

At SERVPRO we utilize the 1-4-8 method when responding to emergencies.  Within the first hour you will receive a follow-up call from our team, letting you know our estimated arrival.  Within the first 4 hours, we will arrive on-site ready to start mitigating the loss.  Within the first eight hours, we will have a job scope verbally communicated to the property owner.   

5 easy steps to prevent frozen pipes this winter!

1/16/2018 (Permalink)

Water Damage 5 easy steps to prevent frozen pipes this winter! Frozen pipes are one of the main sources of water damage in a home.

Summer is over, the first chill is in the air and your garden is wilting due to the early morning frost.  As homeowners, there are a few easy, yet critical things we need to do to prevent pipes from freezing once that cold East wind blows through the Magic Valley.

Why you ask?  When water freezes it expands, if there is water trapped in your pipes it could cause a burst- Flooding your basement, ruining drywall and costing thousands of dollars in repairs.  Frozen water lines that burst are often some of the most expensive and time consuming losses we see in the Magic Valley.

Bottom line, take these precautionary measures in the fall to prevent a catastrophic failure within the plumbing of your home during our cold winter months. 

Here are 5 steps everyone can take to help prevent frozen pipes this winter.

Step 1: Drain exposed/ unused lines.

The first thing every homeowner should do is get the water out!  Garden hoses and sprinkler lines are one of the most common culprits of burst pipes. 

Make sure all outside hoses are detached from the spigot and allow the spigot to drain.  If you leave a garden hose attached to the outside water spigot, your chances of having a water damage in the spring increase dramatically.  While it is true that most outside water sources are “frost free,” if a hose is connected there is no way for the water to drain and will lead to a burst.

In Idaho, our main water supply line coming into our homes is typically buried 36” or more due to our average frost line being 31”.  The same can’t be said for our automatic sprinkler lines.  The average depth for sprinkler lines is only six to eight inches, well above our frost line.  This means that if your sprinkler lines have not been properly drained, there is an overwhelming chance that the lines will freeze.

It is best to have a professional come and blow out your automatic sprinkler lines every fall.  While most of us have an air compressor at home, few of us have one with the appropriate psi to purge all of the water through the system.

Step 2: Insulate exposed piping

In an ideal situation, all of our homes plumbing would be within the structure and in a heated space.  Unfortunately for us as homeowners, this is not always the case.   Focus on the unheated areas of your home- attics, crawlspaces and basements.  If you have any piping within these spaces, insulated them properly with sleeves wrapping or heat tape.  All of these can be purchased at your favorite hardware/home improvement store.

Step 3: Open cabinet doors

When we get into the coldest months of the year, when the temperature rarely gets above the freezing mark, even our indoor plumbing can be subject to freezing.  The easiest and most cost effective way to help with this is opening your cabinet doors.  I know that none of us want every cabinet in the house open (especially my wife) but, during our cold snaps, the increased airflow will help keep the pipes within the wall above the freezing point.

Step 4: let it drip!

When one of our famous Idaho cold fronts move in and the temperatures plummet, let all of your faucets drip.  By just allowing the water to continuously drip, the water inside the pipes is moving, relieving pressure.  Therefore not allowing a freeze up to occur.

Step 5: Shut off the water completely

If you’re planning a trip during the winter months, take the extra precaution and turn off the water coming into your home.  This ensures that you won’t come home to a new swimming pool where your living room used to be.  When the cold water sits unused in your pipes it increases your chance of a frozen pipe.  More importantly, if your home was to lose power for a few days while you’re away during sub-zero temperatures, you could come home to an absolute disaster!  So, why take the risk?  Take the extra precaution and turn your water off while away.  The water main shut off is typically found in the basement of your home where the water line enters the structure.  If you can’t find it, look in your property records to locate the shutoff valve.

SERVPRO of Twin Falls & Jerome Counties 24 Hour Emergency Water Damage Service

6/1/2017 (Permalink)

Water Damage SERVPRO of Twin Falls & Jerome Counties 24 Hour Emergency Water Damage Service SERVPRO of Twin Falls & Jerome Counties provides 24 hour fire and water damage restoration service in Twin Falls & Jerome Counties

SERVPRO of Twin Falls & Jerome Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
208-735-1447

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Twin Falls & Jerome Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • What year the house was build?

About SERVPRO of Twin Falls & Jerome Counties

SERVPRO of Twin Falls & Jerome Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Stop Frozen Pipes!

12/7/2016 (Permalink)

Water Damage Stop Frozen Pipes! Water Pipe damage caused by freezing.

The time for frozen pipes is upon us. SERVPRO of Twin Falls wants to make sure you are protected, before any water loss strikes your home.  Make sure any vacant rentals, vacation homes, or buildings are winterized properly to protect from broken pipes and water damage. Double check insulation in crawl spaces, out buildings, and attics. SERVPRO of Twin Falls recommends hiring a licensed plumbing professional to winterize water systems in homes and other properties. Protect yourself from the damaging effects of a water loss situation. SERVPRO of Twin Falls is always here to help in any pre or post loss condition.