Recent Water Damage Posts

Water Damage Twin Falls Home

10/16/2020 (Permalink)

Flood damage Water Damage Kitchen

Water damage is the #1 reason homeowners file a file a claim with their insurance company.  Water can be very intrusive to your home very quickly.  Water will always follow the path of least resistance, saturating everything in its path.  It is important to know what you as a homeowner can do to help to prevent further damage from occurring.

Most of the time, water damage in a home is the result of an accident within the home and not weather related.  Whether it is a burst water line connected to an appliance, a bathtub overflowing, a washing machine that is malfunctioning or any of the other mishaps that can happen in a home; the most important thing to remember is to CALL A PROFESSIONAL!

At SERVPRO of Twin Falls and Jerome Counties it is always our goal to put our customers worries at ease.  When you make contact with our office, you will always speak to someone local that knows this business inside and out.  We will ask a variety of questions including: what type of flooring you have in your home, what the square footage is, and what areas are affected.  This allows our team to arrive promptly and ready to handle whatever disaster you are facing.  If you are planning on filing a claim with your homeowners insurance, we can help guide you through the process and deal with your insurance adjuster directly.  At SERVPRO of Twin Falls and Jerome Counties we are a preferred vendor for many local and national insurance companies.

After calling us at SERVPRO of Twin Falls and Jerome Counties use the guide below to minimize the damage to your home and belongings.

DO-

  • Shut off the source of water if at all possible or contact a qualified person to stop the water.(city water department, plumber)
  • If water has affected anything electrical, turn off the power to the affected area at the breaker box if it is safe to do so.
  • Remove as much water as possible by mopping and blotting.
  • Wipe excess water off of wood furniture after removing table top items.
  • Place aluminum foil or wood blocks between furniture legs and flooring.
  • Remove any paintings, documents, computers or any other materials that are valuable or sensitive and store them in an unaffected, dry area of the house.
  • Hang curtains and/or draperies off of the floor.
  • Take and furs and/or leather items to a separate dry space at room temperature.

DON’T-

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches or any other electrical equipment has been exposed to water.
  • Leave books, magazines, newspapers or any other colored items on wet flooring and/or furniture to prevent staining.
  • Leave wet Oriental rugs or any rug, on a carpeted surface to prevent staining.
  • Use your household vacuum cleaner to remove water.
  • Use TVs or any other appliance while sitting in wet material.
  • Enter rooms or turn on light fixtures in a room where the ceiling is wet or sagging from retained water.
  • Wait to call our team. The longer you wait to call, the more secondary damage is occurring.  

Why Choose SERVPRO for Water Damage

10/15/2020 (Permalink)

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. Attempting to mitigate the damage by yourself will, more often than not, create more damage.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Twin Falls & Jerome Counties to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, kitchens and crawlspaces. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Twin Falls & Jerome Counties has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Professionals Discuss Water Restoration in Twin Falls

3/5/2020 (Permalink)

SERVPRO drying mats being used on hardwood floor We have the equipment to dry water damage in your floors and walls. Call us today!

Water Damage Twin Falls – Full-Service Approach

Have you ever experienced damage from a water leak in your home? The water may have come from a broken water pipe inside a wall or an overflowing sink or perhaps a dishwasher. Water is everywhere, the floors are damaged, and there is even water inside one of the walls. How can you dry everything and who is going to make all of the repairs?

SERVPRO provides full-service water damage restoration, mitigation, remediation, and reconstruction in the Twin Falls and surrounding area. We know our customers' stress after a water damage event. We can provide them with a full-service solution that looks after every need related to water damage. We can deal with water and mold situations and coordinate a full crew of contractors to return your dwelling to its preloss condition, "Like it never even happened."

Full Service

When the water has leaked from a broken pipe or overflowing sink, the water often spreads across several rooms, inside walls, and even to adjacent rooms in floors below the location of the leak. SERVPRO technicians understand the process of water flow in homes, know where to focus attention to make sure there are no hidden cavities with high moisture levels left after completing the drying process.

We use a combination of moisture extractors, vacuums, moisture meters, specialized air movers, and dehumidifiers to dry your home and return humidity levels to normal. Moisture can cause floors to buckle, drywall to swell, and mold infestations to occur if not removed quickly. Someone must also repair plumbing leaks or broken pipes.

Our reconstruction contractors can assist with the repair to walls, floors, and plumbing as needed. Our team can help with the full-scale build back after removing the water and moisture, and humidity levels have returned to normal levels. Our Contractor License: Residential: RCE-43137 allows our team to provide everything from the board up of broken windows and doors to replacing and repairing tile and marble floors and much more.

Call SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447 for 24/7 service. We proudly serve Rock Creek, Roseworth, and surrounding areas. We're Faster To Any Size Disaster.

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For Your Twin Falls Home, Call SERVPRO Quick to Remove Water Damage from Frozen Plumbing

2/12/2020 (Permalink)

split copper pipe from a freeze A Split Frozen Pipe in a Twin Falls Home Can Lead to an Emergency Call to SERVPRO for Cleanup, Water Removal, and Repair.

How to Get Efficient Water Damage Restoration in Your Twin Falls Home After a Pipe Freezes

Frozen pipes are an issue during winter in Twin Falls. It is crucial to take certain precautions to prevent pipes from freezing, such as ensuring that the pipes under the sinks are well insulated or exposed to the warmth in your house by leaving the cabinet doors open. However, this does not eliminate the chances of pipes freezing.

When pipes freeze, they can break and cause water damage in your Twin Falls home. As the water seeps into your residence, it can ruin appliances, furniture, drywall, and other structures or contents. To deal with the water intrusion problem that frozen and burst pipe cause, you can call SERVPRO franchise professionals. Our team can perform quick water removal in your home to restore it to its preloss state. We provide thorough evaluations and repairs when dealing with frozen pipes.

The pipes that freeze are the ones exposed to extreme cold. They include the water pipes in unheated areas of a property such as attics, crawl spaces, garages, and even under the bathroom or kitchen sink. The pipes that run along the exterior walls of your house with insufficient or no insulation can also freeze during the cold season.

You need to start the Twin Falls water damage mitigation process immediately after water builds up. Letting water sit in your home can lead to secondary damage, which can increase repair expenses. Microbes can grow in materials soaked in water, and cause water-borne diseases.

Our team can work quickly to extract the water using appropriate techniques based on the affected materials. We can remove excess water through wet vacuuming. The amount of vacuum lift that portable extractors provide enables us to remove a high volume of water. Wet-vacuuming is suitable for removing water from all kinds of flooring. We can also use pumps, such as electric submersible pumps to remove the water. Our team can also remove some water from various contents, hard surface floors, and fixtures through absorption.

Once we extract the water, our technicians begin restorative drying. We can set up air movers in the affected areas to promote faster drying of surfaces such as wet walls and floors. Air movers increase the circulation of the air inside the affected areas. We also use dehumidifiers to remove moisture from the air. Our SERVPRO team also takes atmospheric and moisture content readings to determine if it is necessary to make adjustments to prevent excessive uncontrolled humidity levels or speed up the drying process.

Porous materials like wood, drywall, and unsealed cement can degrade when exposed to water. You may have to replace such materials completely. Our team can remove the affected materials and rebuild the affected areas, utilizing our Residential Contractor License #: RCE-43137.

If you are dealing with a water loss problem because of frozen pipes in your Jerome, Buhl, or Kimberly home, call SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447 to restore your property. We have the expertise to make a water intrusion incident seem, “Like it never even happened.

Find Out How SERVPRO Can Help With Water Removal in Twin Falls After a Leak

1/5/2020 (Permalink)

water damage in basement Having excess moisture from a leaking humidifier can cause water damage in your home. Call SERVPRO to assess the situation and remediate damage.

Water Removal Twin Falls – Humidifier Water Leak

During winter months, many residential consumers run humidifiers to increase humidity in their homes. The humidity level in a home can drop below 30%, which can dry out furniture, floors and even make it uncomfortable for occupants with dry, itchy skin. Many humidifiers are attached to a water supply and fill automatically. Just like any other appliance, these humidifiers can develop a leak, creating wet conditions in the area of your heating system.

Water removal in Twin Falls in basements presents unique challenges. SERVPRO has worked with clients, who much to their surprise, encounter wet basements, involving carpets, a variety of wet items stored on the floor, and furniture. In most situations, everything can be dried and restored; however, it is essential to complete repairs and dry everything to avoid further damage.

Restoring Contents Stored in the Basement

Many consumers use their basements for storage, and everything is placed directly on the floor in boxes. When there is a water leak, cardboard boxes naturally soak up any moisture present. Everything must be removed from exposed containers. Every item is evaluated for cleaning in place, dry cleaning if needed, and repacked. Most cardboard boxes must be thrown out and replaced.

There are many different types of flooring found in the basement. SERVPRO evaluates the amount of water and damage to floors to design the best water removal approach. We mop or vacuumed all water from hard floors such as tile and hardwood. We use water extractors for carpeting and underpad.

SERVPRO may suggest turning off the humidifier until humidity levels return to normal levels. Depending on conditions, we may also deploy dehumidifiers and air movers to lower humidity levels. Many homeowners install floating floors in basements to allow water to drain under the floor. SERVPRO can check under the floor to confirm moisture levels and can deploy specialty air movers to dry these areas as well.

SERVPRO can also provide full-service restoration services to our clients. Our Contractor License is: Residential: RCE-43137

Call SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447 for 24/7 service. We proudly serve Buhl, Rock Creek, and surrounding areas. We're Faster To Any Size Disaster.

Click here for more information about Twin Falls.

Our Water Damage Professionals Can Return Your Twin Falls Home To Pre-Damage Condition

10/31/2019 (Permalink)

water covering floor after a leak We are available 7 days a week, 24 hours a day.

Water Cleanup in Twin Falls to Restore Your Property

Homeowners today like to purchase modern appliances to save time and money while making life a bit easier. With most of today’s appliances utilizing water, any malfunction of the hoses, connections, or pumps can spell trouble. If the structure of your home is exposed to water, calling the professionals at SERVPRO to clean it up fast is an excellent choice to make.

If you find a water leak in your home, initiating water cleanup in Twins Falls reduces the risk of excessive damage. You may have water leaking under the flooring from a faulty dishwasher, or there is a hidden leak underneath your refrigerator with water filtration. The professionals can access the area quickly and employ the latest techniques for detection to pinpoint the source.

Once our team of technicians arrives at your property, we can disconnect the faulty appliance and remove it from the area. Water tends to flow across the surface of the floor, but it may seep down in between the flooring material and into your subfloor. In such a situation, SERVPRO technicians can devise a plan to preserve your flooring and dry up the moisture in your subfloor. We can then assess the floor or crawlspace below, along with any supporting structural elements.

Your flooring must be addressed to quell moisture levels to prevent distortion from setting in. We can get into the subflooring and the crawlspace to perform water removal and work on speeding up the drying process. Our team can remove any necessary planks to start moisture removal using specialized equipment.

Once moisture readings are taken and the area is contained, we can implement the use of heaters and air movers that help to pull moisture out of the subflooring. Such equipment also creates ample circulation throughout your crawlspace below. Dehumidifiers may also be used to help remove any water vapors remaining in the air. Any impacted surfaces can also be disinfected using products that are registered through the EPA. After the area is adequately dried, we can then replace the flooring to make it “Like it never even happened.”

Give our team a call at SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447 should you need water cleanup assistance. We are available 7 days a week, 24 hours a day.

For more about Twin Falls click here.

Our Water Damage Experts Can Save Your Buhl Home

10/4/2019 (Permalink)

water damaged room If you have any water in your home, call us today at (208) 735-1447 for fast and professional restoration.

Professional Water Cleanup And Restoration For Buhl Homes

Buhl residents get to enjoy the benefits of living close to the Snake River without excessive flooding. That’s not to say water intrusions don’t happen; every home is vulnerable to failed plumbing, cracked pipes, and broken appliances.

Water cleanup in Buhl homes after one of these incidents can take anywhere from a few hours to several days. At SERVPRO, our restoration technicians can remove any standing water, perform minor repairs, dry the home, and return it to its original condition.

As an example, take a home one of our teams restored several months ago. A family departed for its summer vacation, had a wonderful time, then returned to find a broken toilet had sent water flooding through the entire first floor and into the basement. Team members replaced the broken toilet in less than an hour, but removing the water took a bit longer.

Fortunately, it was clean water from the tank and not the bowl. SERVPRO technicians removed it from the first floor and the basement in a couple of days then used a series of fans and air movers to dry out the carpets. Unfortunately, delamination had already set in, separating the top and bottom layers in the living room and master bedroom. That meant throwing them out and installing new ones after drying the floor.

After cleaning up and drying the home, we can rebuild it too. As a licensed residential contractor (RCE-43137), team members not only returned the home to its original condition but made some improvements as well. For this home, that meant tearing out and installing a new set of stairs leading into the basement.

Since our carpenters were down there, the owner also had us complete the task of finishing the basement. They installed framing and hung sheetrock that created a pleasant game room and divided off a laundry room to reduce noise. As they completed work, other technicians lowered the humidity to a comfortable level by using dehumidifiers to remove moisture directly from the air.

Here at SERVPRO of Twin Falls & Jerome Counties, our goal is to provide the same effort and results to every home here and in surrounding communities like Filer, Kimberly, and Rock Creek. If you have any water in your home, call us today at (208) 735-1447 for fast and professional restoration.

For more about Buhl click here.

We Have The Best Techniques To Restore Your Jerome Home

8/19/2019 (Permalink)

Drying out water from a burst pipe in a home if done with the right equipment, and soon upon discovery, can be remedied quickly.

What You Can Do When Your Child Overfills Your Jerome Bathtub  

Having kids means that your home can go through many messes, including ones that leave you in need of water removal services. However, you may be wondering how you can tackle the mess by yourself so that you are not continually calling professional help to your home. If you called for help with every mess your child made, you would quickly find yourself racking up expenses. However, always remember that you should call for professional help if you are unsure of how to fix the damage, or if it is particularly beyond your expertise. 

You might be wondering what the best course of action is for you to complete a DIY water removal for your Jerome home. When it comes to water spills, acting fast is critical. Your timing can often mean the difference between a cleanup job and a water damage remediation job. 

Here at SERVPRO, we always recommend that the very first step is to stop the source of water from making the mess even larger. In the case of your home, this is an easy task. Turn off the faucet and then drain the tub, before immediately finding something that you can use to absorb the excess water. A wet/dry vacuum is ideal for removing standing water, but not every home is equipped with such equipment, which is a reason many people choose to reach out for professional help. When you call SERVPRO, we already have all the tools you need to get the job done fast. 

If a wet/dry vacuum isn't a possibility, towels are an acceptable stand-in to clean up the water damage. However, it may take several to remove all of the water that was spilled. Once finished, SERVPRO recommends placing a space heater in your bathroom. Doing so can help dry any excess moisture and prevent microbial growth. Now that the damage is handled, you can relax. Nevertheless, always remember to reach out for professional help if the job seems out of your scope of expertise, to ensure the longevity of your home. 

If you find your home in the pressing need of water removal services, get help immediately. Speak with SERVPRO of Twin Falls & Jerome Counties by phoning (208) 735-1447. We're here to help 24/7. 

See more about Jerome.

We Are Available 24/7 For Your Burley Water Damage Restoration Services

6/6/2019 (Permalink)

Water damage to the stored documents at this office facility called for quick action. Saving the documents needs to be done fast and we show up quick.

SERVPRO Can Help Keep Your Tile Safe!

Leaks are a normal part of a home owner's life in Burley. Pipes get old, sinks get clogged, and faucets break from the wear they experience from normal everyday usage. Most leaks are not a cause for concern for homeowners and do not require professional help, however, some leaks can go on for long periods of time without being detected. Long term leaks from a faulty bathroom pipe can cause major damage to bathroom tile, requiring professional help.

IICRC technicians from SERVPRO are experienced in water cleanup in Burley homes from bathroom tiling. The longer a leak goes on, the higher the chance that spillage seeps into sub flooring. Once our technicians arrive, they can first perform an inspection to determine the amount of damage that has occurred and can use moisture meters to detect how much water penetrated into the sub flooring. To draw any excess moisture out of your floors, we can deploy air movers to pull moisture out and utilize dehumidifiers to remove moisture from the air.

Unfortunately, drying your subfloor can require that the some tile be removed. Asphalt and vinyl tile may have to be discarded after being removed, however, in some cases they can be dried, cleaned and replaced. Concrete and ceramic tile, on the other hand, is unlikely to be damaged beyond salvaging. Both are more resistant to water spills and may only require re-grouting after being exposed to water. However, concrete tile can absorb water and make it easier for mold to grow in your home. To prevent this, disinfectants can be sprayed to kill off any mold that appears.

If you are in urgent need of water cleanup services, then don't hesitate to call SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447. We are available 24/7 and are always ready to assist you in beginning the consultation process.

We will get you up and running faster than any city anywhere, click here for here are a list of new and expanded businesses.

Get Rid of Water Damage In Your Jerome Home For Good

5/18/2019 (Permalink)

Water damage can cause many headaches. Contact SERVPRO today for remediation assistance.

SERVPRO - Restoring Water Damaged Homes In Jerome

Around Jerome, flooding is not a real concern unless much snow melts over a weekend. Even then, most home water intrusions are from more common issues like a pipe connection freezing and cracking. As the weather warms, homeowners get out more and can see where even minor damage can spill a lot of water over time.

When Jerome residents find this type of water damage, it can run from minor problems like replacing a couple of drywall panels, to an extensive rebuild of a garage or laundry room wall. Regardless of the extent, SERVPRO response teams are ready to repair and restore each home to its original condition.

Specialists begin with repairing the damage and removing the water. Team members can perform minor repairs such as replacing a connector or changing out a split hose. For major damage, the team leader always recommends using a licensed plumber or general contractor. After stopping the leak source, another team member begins drawing out the water with an extraction wand. In a smaller location like a garage, removal usually takes less than a day.

Next, SERVPRO specialists remove property for disposal or restoration. For leaks unnoticed over the winter, water can soak into and ruin paper, cardboard boxes, building material like wood and drywall, and fabrics like stored spring or summer clothing. In some cases, mold spores can expand and grow, rendering many of these items not restorable.

For restorable items, team members can combine drying them with drying out the garage as well. They place wet items on pallets or racks and install several fans to create air circulation within the garage and open the doors, weather permitting, to push the damp air outside.

To remove water from the inside air and draw it out of both personal and structural property, they install a dehumidifier. This device can remove over 20 gallons each day, depending on the amount of moisture in the air.

When needed, specialists can perform minor demolition and replace interior walls to include the framing. One of our trained teams can install it and hang new drywall, even in a large garage or laundry room, in only a day or two.

For SERVPRO of Twin Falls & Jerome Counties, our goal is to return you to a dry, safe home as quickly as we can. To schedule a visit, contact us today at (208) 735-1447. We are here for you.

Click here for more information about the city of Jerome.

Our Experts Provide Fast Water Removal Services In Your Jerome Home

4/26/2019 (Permalink)

SERVPRO can provide swift service to extract the water damage in your home to avoid further problems.

What to Do When a Child Overflows Your Jerome Bathroom

Children can be inquisitive and mischievous, but it is never a good thing when their play leads to your bathroom needing critical water removal services. Accidents happen, and kids can get up to trouble whenever a parent has their back turned. In these kinds of situations, the vital thing to remember is to remain calm and get help swiftly.

The volume of water spreading out from the bathroom into the hallway may seem intimidating, but it is essential to call local and professional Jerome-based water removal services as soon as you find the problem. A spill like this can be incredibly easy for a technician to clean up, as they have the advanced equipment to find every nook and cranny that water has run to. Ensuring that it is cleaned up properly can prevent water damage from taking root in your home.

When you call SERVPRO, we make an effort to arrive quickly, no matter the time of day or night. Our IICRC-certified techs can arrive at your home with just the right equipment to tackle the water pooling in your bathroom and the surrounding hallway. SERVPRO can use wet/dry vacuums to remove the majority of the water from your home. Furthermore, we can also use extractors to remove water from the hallway. The heating element inside can help dry your hallway carpet as it pulls moisture away from it. These tools help us get the water out of your house swiftly, which is essential to prevent damage.

Once the water appears to be removed entirely, SERVPRO can use moisture meters and thermal imagining technology to check for pockets of water that were not found, perhaps inside of the walls or under the floor. From there, if needed, SERVPRO can lay down drying mats or feed air blasting tubes between your walls, to ensure that all of the excess moisture has been adequately removed.

When a water removal emergency happens, never wait to get help. Get in touch with SERVPRO of Twin Falls & Jerome Counties by phoning (208) 735-1447. Day or night, our technicians are here for you.

Bruneau Dunes State Park is open and ready for your visit click here for more details.

SERVPRO To The Rescue When Your Drywall Suffers Water Damage In Jerome

2/7/2019 (Permalink)

Give our SERVPRO of Twin Falls & Jerome Counties rapid response team a call at (208) 735-1447 for fast mitigation and restoration.

Drywall Moisture Damage And Repair In Jerome Homes

Drywall is a common staple of Jerome home construction and serves as a constant structural element for walls throughout the property. Water incidents can quickly threaten this material, as it is porous and absorbs moisture and pooling water quickly. Preventing widespread damages throughout this element in your house requires fast response and call to our technicians who can respond with mitigation tactics designed to protect your property. The longer that you wait to contact professionals like ours, the more damage that can occur.

Drywall is often one of the first structural elements to become affected by water damage in your Jerome home. From the time that the incident first occurs or begins, drywall can begin to become affected immediately. Within 24 hours of exposure, drywall can become too damaged in places to restore and protect. Our SERVPRO professionals can work efficiently to provide the right level of protection for materials that can get preserved, but also have the skills and expertise to utilize controlled demolition practices to replace overly damaged drywall effectively.

While they are known as flood cuts, water damage incidents often require the same approach to exposed drywall. The longer that homeowners wait to contact our SERVPRO professionals, the more that water and moisture can wick up the sheetrock material and degrade and erode its composition. Flood cuts identify the point where the moisture wicking has reached and allows our technicians to cut out exposed drywall beneath the dry line and later replace it once drying efforts have completed.

Our team features licensed contractors who can transition between the mitigation work and reconstruction seamlessly. By offering a comprehensive restoration approach, we can prevent delays for our customers who require build back services as well as our advanced mitigation and restoration methods.

While you cannot predict when a water loss incident might occur in your home, how you respond to the situation could make the difference between saving affected materials and widespread reconstruction. Give our SERVPRO of Twin Falls & Jerome Counties rapid response team a call at (208) 735-1447 for fast mitigation and restoration.

Click here for more about Jerome.

The Complete Guide to Understanding Water Damage in Kimberly

1/25/2019 (Permalink)

Whether the water entered your home from an outside or inside source is immaterial. Contact SERVPRO for water removal and remediation.

Thorough Water Removal From Start to Finish for Kimberley Residents

A personal property disaster can be a challenging situation that requires expert advice and remediation. Cleaning up a severe water spill often requires more than just household goods. Standing water, in particular, can seep into crawlspaces or saturate your subfloor mat. As with most water issues, a fast restoration process is essential to preventing permanent damages to your property or possessions.

We can bring industrial equipment for water removal in Kimberley properties in as little as four hours of notification of loss. Our emergency line is manned 24 hours a day and provides our community with an immediate contact point for those looking to arrange service. Depending on the severity of your property damages, we can tailor our approach to your needs by sending specialist technicians directly to your home.

A severe case of water damage can occur when standing water is above two inches. SERVPRO uses fully-submersible gas-powered pumps to vacuum water into a nearby sewer point. The advantage of using equipment like this is that the amount of water that can be removed is limitless. Although effective at quickly clearing away standing water or water pools, using a pump is only the initial phase of your restoration process.

Once all standing water is removed, the real work begins. SERVPRO technicians have training in a wide variety of different restoration processes including mold assessment and remediation. Residual moisture can often promote mold growth in the home so ensuring the property is thoroughly dry is essential. However, this undertaking is made harder by fabrics and furnishings in the home, like carpets, which can be up to 50% weaker when wet.

Mitigating loss is a central tenet of a SERVPRO service. In private properties, we favor portable water extractors which are kind to carpets and other fabrics. Usually, the extraction process is quickly followed up with the strategic placing of rapid air movers and dehumidifiers. Rapid air movers lift residual moisture into the air through evaporation; dehumidifiers then pull the evaporated moisture out of the air, reducing the risk of mold or mildew, which thrives in moist, humid environments.

For a thorough restoration from start to finish, contact SERVPRO of Twin Falls & Jerome Counties at (208) 735-1447.

Click here for more about Kimberley.

Understanding water damage in your home

9/19/2018 (Permalink)

-The different categories of water.

In restoration, we see three different categories of water. The first (category 1) is what we’d call clean water. No, this does not mean you can drink it. What it means is the water came from a clean source such as a sink or toilet supply line (not the tank or bowl). Then we have category 2. The nickname for category two water is grey water. Some reasons you’d find category two losses are say the water from the upper level leaked through and damaged the lower level. If the water on the top level was category 1, passing through the multiple layers adds more possible pollutants, irritants, just overall dirt maybe, but because it’s moved through to a second level it’ll be considered category 2. Finally we have category 3 water. This water is dirty and carries any number of bacteria, waste, or so on. Anytime water comes from outside of a structure, contains feces, or is even found to be in a filthy environment we consider it category 3. Category 3 water requires us to wear full personal protective equipment and take care in our work so as to avoid contamination, injury or illness.

-Water and its ability to travel.

Water is both a necessary component to life as well as an amazing force of nature. One thing we find in many homes is water wicking up the walls. What that means is water doesn’t obey the typical laws of gravity. When looking at floods in structures we commonly find water climbing in drywall or wooden surfaces. Luckily we have a way to mitigate that. By drilling small holes behind the baseboards we are able to add airflow inside of the wall cavity in order to pull water out of the walls.

-How quickly should you respond?

In order to prevent secondary damages it’s suggested that you respond within 72 hours. Some of the secondary damages you could possibly see would be microbial growth (mold), or structural deterioration. Wood will start to swell, carpet can begin to delaminate, flooring may bow, waiting can cause a multitude of problems no building owner wants.

-Why should you use professionals to mitigate?

As mentioned before, secondary damages can occur quickly. Many people think that they can put air movement in the damaged area and use a shop vac to pull some water up. While that may “help”, remembering water will travel in any direction it wants is wise. We use high output air movers, not your standard fan, that are capable of pushing up to 3000 CFM (cubic feet per minute). It’s this volume and force combined with machines that can remove the moisture from the air, dehumidifiers, as well as some temperature control that will actually facilitate drying. At SERVPRO we’re proud to use the latest technology available to make your loss “Like it never even happened.”

Burst water supply line in Twin Falls

6/4/2018 (Permalink)

A burst supply line was the cause of a large loss in a Twin Falls home

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. Attempting to mitigate the damage by yourself will, more often than not, create more damage.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Twin Falls & Jerome Counties to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, kitchens and crawlspaces. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Twin Falls & Jerome Counties has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Water Damage in your home, now what?

2/1/2018 (Permalink)

A water damage can happen in the blink of an eye. Call SERVPRO of Twin Falls and Jerome Counties for any of your restoration needs.

Water damage is the #1 reason homeowners file a file a claim with their insurance company.  Water can be very intrusive to your home very quickly.  Water will always follow the path of least resistance, saturating everything in its path.  It is important to know what you as a homeowner can do to help to prevent further damage from occurring.

Most of the time, water damage in a home is the result of an accident within the home and not weather related.  Whether it is a burst water line connected to an appliance, a bathtub overflowing, a washing machine that is malfunctioning or any of the other mishaps that can happen in a home; the most important thing to remember is to CALL A PROFESSIONAL!

At SERVPRO of Twin Falls and Jerome Counties it is always our goal to put our customers worries at ease.  When you make contact with our office, you will always speak to someone local that knows this business inside and out.  We will ask a variety of questions including: what type of flooring you have in your home, what the square footage is, and what areas are affected.  This allows our team to arrive promptly and ready to handle whatever disaster you are facing.  If you are planning on filing a claim with your homeowners insurance, we can help guide you through the process and deal with your insurance adjuster directly.  At SERVPRO of Twin Falls and Jerome Counties we are a preferred vendor for many local and national insurance companies.

After calling us at SERVPRO of Twin Falls and Jerome Counties use the guide below to minimize the damage to your home and belongings.

DO-

  • Shut off the source of water if at all possible or contact a qualified person to stop the water.(city water department, plumber)
  • If water has affected anything electrical, turn off the power to the affected area at the breaker box if it is safe to do so.
  • Remove as much water as possible by mopping and blotting.
  • Wipe excess water off of wood furniture after removing table top items.
  • Place aluminum foil or wood blocks between furniture legs and flooring.
  • Remove any paintings, documents, computers or any other materials that are valuable or sensitive and store them in an unaffected, dry area of the house.
  • Hang curtains and/or draperies off of the floor.
  • Take and furs and/or leather items to a separate dry space at room temperature.

DON’T-

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches or any other electrical equipment has been exposed to water.
  • Leave books, magazines, newspapers or any other colored items on wet flooring and/or furniture to prevent staining.
  • Leave wet Oriental rugs or any rug, on a carpeted surface to prevent staining.
  • Use your household vacuum cleaner to remove water.
  • Use TVs or any other appliance while sitting in wet material.
  • Enter rooms or turn on light fixtures in a room where the ceiling is wet or sagging from retained water.
  • Wait to call our team. The longer you wait to call, the more secondary damage is occurring.  

Why us? : This humble bloggers opinion on choosing the right restoration company.

1/17/2018 (Permalink)

As I am sitting at my desk racking my brain, trying to figure out what readers would like to see in our company’s blog, it suddenly hit me...  Why us?  It seems like such a simple question but, to our potential customer it is a very important one. 

When my wife and I bought our first home, I can’t express the overwhelming feeling we had.  We had finally quit throwing our hard earned money out the window on rent and finally had a place to call our own!  A place that we could watch our 3 boys grow into young men, a place that we could paint the walls whatever color we would like, finally being able to hang our family pictures to the wall instead of trusting the silly putty wall hangers because we couldn’t put nails in the wall and get our deposit back.  Your home is your castle, whether it’s a one bedroom one bath starter home that you bought to start your journey in life, or it’s the dream home that you built after years of hard work.  You see, it doesn’t matter whether it’s your first or the 100th home you’ve owned, when you pull in the driveway you can’t help but feel pride in ownership.  So I find myself trying to answer this question; what would drive you as a homeowner to trust SERVPRO of Twin Falls and Jerome Counties to restore your castle after a disaster? 

Here are a few reasons why I would trust our crew in my castle:

Culture

At SERVPRO of Twin Falls and Jerome Counties we believe in treating every home or business we step foot into as if it were our own.  One of our company goals is to treat everyone and everything as you would if it was our family going through this loss.  It doesn’t matter if it’s a small stain on the carpet or three feet of raw sewage in a basement, we will treat your loss with the utmost respect and professionalism.

Communication

At SERVPRO of Twin Falls and Jerome Counties we know that communication is key. When you experience a loss in your home, you have many questions.   It is our goal to have someone available to answer your questions right away.  We want you to know that as our customer, we work for you, not the other way around.  We have worked hard to develop our brand in the Magic Valley as the company that works for you! 

You and your insurance company will be informed every step of the way.  We always work on an approval only basis.  This means that we will only do the work that you as the homeowner and/or your insurance company has approved.  We want to make sure this process is as smooth and painless as possible. 

Dry First

At SERVPRO of Twin Falls and Jerome Counties we believe in Applied Structural Drying.  In simple terms, we do not want to come into your house and just start tearing things apart.  We have invested a lot of time and assets into equipment, training, and tools that allow us to dry the structure with minimal disruption.  If there is a way to extract and mitigate the damage without tearing out floors and/or walls, we have the equipment and knowledge to do it.  By doing this, we minimize the disruption of your life and more importantly keep the overall cost of the loss down.

Highly Trained Specialists

Since first opening the doors in 1967, training has been the backbone of SERVPRO success nationwide.  In Twin Falls, this is something that is very important to us as a company.  We are an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries and is what most insurance companies base their standards on.  Unlike most companies, ALL of our employees are trained to these standards.  

Faster to Any Size Disaster

A fast response is crucial!  An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. Our Technicians arrive fast and start the extraction right away.  The faster we can extract and stabilize, the fewer things become damaged.

At SERVPRO we utilize the 1-4-8 method when responding to emergencies.  Within the first hour you will receive a follow-up call from our team, letting you know our estimated arrival.  Within the first 4 hours, we will arrive on-site ready to start mitigating the loss.  Within the first eight hours, we will have a job scope verbally communicated to the property owner.   

5 easy steps to prevent frozen pipes this winter!

1/16/2018 (Permalink)

Frozen pipes are one of the main sources of water damage in a home.

Summer is over, the first chill is in the air and your garden is wilting due to the early morning frost.  As homeowners, there are a few easy, yet critical things we need to do to prevent pipes from freezing once that cold East wind blows through the Magic Valley.

Why you ask?  When water freezes it expands, if there is water trapped in your pipes it could cause a burst- Flooding your basement, ruining drywall and costing thousands of dollars in repairs.  Frozen water lines that burst are often some of the most expensive and time consuming losses we see in the Magic Valley.

Bottom line, take these precautionary measures in the fall to prevent a catastrophic failure within the plumbing of your home during our cold winter months. 

Here are 5 steps everyone can take to help prevent frozen pipes this winter.

Step 1: Drain exposed/ unused lines.

The first thing every homeowner should do is get the water out!  Garden hoses and sprinkler lines are one of the most common culprits of burst pipes. 

Make sure all outside hoses are detached from the spigot and allow the spigot to drain.  If you leave a garden hose attached to the outside water spigot, your chances of having a water damage in the spring increase dramatically.  While it is true that most outside water sources are “frost free,” if a hose is connected there is no way for the water to drain and will lead to a burst.

In Idaho, our main water supply line coming into our homes is typically buried 36” or more due to our average frost line being 31”.  The same can’t be said for our automatic sprinkler lines.  The average depth for sprinkler lines is only six to eight inches, well above our frost line.  This means that if your sprinkler lines have not been properly drained, there is an overwhelming chance that the lines will freeze.

It is best to have a professional come and blow out your automatic sprinkler lines every fall.  While most of us have an air compressor at home, few of us have one with the appropriate psi to purge all of the water through the system.

Step 2: Insulate exposed piping

In an ideal situation, all of our homes plumbing would be within the structure and in a heated space.  Unfortunately for us as homeowners, this is not always the case.   Focus on the unheated areas of your home- attics, crawlspaces and basements.  If you have any piping within these spaces, insulated them properly with sleeves wrapping or heat tape.  All of these can be purchased at your favorite hardware/home improvement store.

Step 3: Open cabinet doors

When we get into the coldest months of the year, when the temperature rarely gets above the freezing mark, even our indoor plumbing can be subject to freezing.  The easiest and most cost effective way to help with this is opening your cabinet doors.  I know that none of us want every cabinet in the house open (especially my wife) but, during our cold snaps, the increased airflow will help keep the pipes within the wall above the freezing point.

Step 4: let it drip!

When one of our famous Idaho cold fronts move in and the temperatures plummet, let all of your faucets drip.  By just allowing the water to continuously drip, the water inside the pipes is moving, relieving pressure.  Therefore not allowing a freeze up to occur.

Step 5: Shut off the water completely

If you’re planning a trip during the winter months, take the extra precaution and turn off the water coming into your home.  This ensures that you won’t come home to a new swimming pool where your living room used to be.  When the cold water sits unused in your pipes it increases your chance of a frozen pipe.  More importantly, if your home was to lose power for a few days while you’re away during sub-zero temperatures, you could come home to an absolute disaster!  So, why take the risk?  Take the extra precaution and turn your water off while away.  The water main shut off is typically found in the basement of your home where the water line enters the structure.  If you can’t find it, look in your property records to locate the shutoff valve.

SERVPRO of Twin Falls & Jerome Counties 24 Hour Emergency Water Damage Service

6/1/2017 (Permalink)

Commercial Water Extraction SERVPRO of Twin Falls & Jerome Counties provides 24 hour fire and water damage restoration service in Twin Falls & Jerome Counties

SERVPRO of Twin Falls & Jerome Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
208-735-1447

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Twin Falls & Jerome Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • What year the house was build?

About SERVPRO of Twin Falls & Jerome Counties

SERVPRO of Twin Falls & Jerome Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Stop Frozen Pipes!

12/7/2016 (Permalink)

Water Pipe damage caused by freezing.

The time for frozen pipes is upon us. SERVPRO of Twin Falls wants to make sure you are protected, before any water loss strikes your home.  Make sure any vacant rentals, vacation homes, or buildings are winterized properly to protect from broken pipes and water damage. Double check insulation in crawl spaces, out buildings, and attics. SERVPRO of Twin Falls recommends hiring a licensed plumbing professional to winterize water systems in homes and other properties. Protect yourself from the damaging effects of a water loss situation. SERVPRO of Twin Falls is always here to help in any pre or post loss condition.